FAQs

Frequently Asked Questions (FAQ) is a section of MyFedLoan that answers some of the most common inquiries they receive from the public. A key feature of MyFedLoan that makes it so valuable to customers is its dedication to providing excellent customer service.

  1. Does FedLoan Servicing comply with legal requirements?

 Yes, the fedloan is entirely legitimate. 

  1. What is MyFedLoan?

 PHEAA (the Pennsylvania Higher Education Assistance Agency) owns and operates a non-profit organization called MyFedLoan, which provides loans to students.

  1. What MyFedLoan is all about and how to use it!

 As one of the most popular loan providers on the market, FedLoan offers several useful features.They are primarily:

  •         Your student loan may be able to be repaid without too much worry on your part
  •         Payment schedules could be chosen based on your needs
  •         Paying off your loans on time will enable you to gradually decrease the amount owed.
  1. Do I have the option of extending the due date of the loan?

 Yes, Changing the due date for your loan is possible.

Listed below are the steps you need to take to accomplish this:

  •         Ensure you are actively repaying your debt.
  •         Loan payments are due promptly upon approval.
  •         The date change request must be submitted between the 1st and 28th of the month.
  1. What is the best way to contact the support team at MyFedLoan?

 You can reach us at 800-699-2908. The number is only monitored between the hours of 8 a.m. and 9 p.m. (EST) Monday through Friday.

  1. The bills continue to come despite my status as a student. Is there a reason for that?

 In the case of transferring funds recently to your new school, MyFedLoan may not yet reflect your new institution. If you can make the payment, please do so; otherwise, please apply for general forbearance. Click on the “Trouble Paying” tab to submit your request. You will not be billed once the system has been adjusted.